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Does this mat really stop mud from getting inside?
Yes! Its ultra-absorbent fibers trap dirt, mud, and water instantly, so your pup’s paws are clean before they step inside.
How do I clean the mat?
Just shake off the dirt, toss it in the wash, and let it air dry. It dries 10× faster than regular mats, so it’s ready to use in no time!Write content to help your customers to better understand your products or policies.
Can I use this mat in my car?
Absolutely! It’s perfect for protecting your seats and floors after muddy walks, beach trips, or rainy-day adventures.
Will it stay in place, or will my dog slide around on it?
The mat has a non-slip backing to keep it in place, even with the zoomies!
Can I use this for multiple pets?
Yes! It works great for dogs, cats, and any other pet that tracks in dirt or water.
Does it have a smell or weird chemicals?
Nope! It’s made with pet-safe materials and has no harsh chemicals, so it’s safe for paws, noses, and your home.
Where do you ship to?
We offer free worldwide shipping! Shipping to 65+ countries. Please see our shipping policy to find your country and shipping times.
How long does it take to get my products?
Domestic shipping can take up to 8 business days.
Foreign shipping could take up to 14 business days.
Due to global supply chain challenges, shipping times could be longer than usual.
How can I track my order?
After we process your order, you will receive a tracking-number. With this number you can track the status of your order.
Do you offer refunds?
Yes, we offer full and partial refunds.
Please enquire for more information about our Refund policy.
Do you have another question?
Contact our Dream team and we will get back to you with an answer as soon as possible!